Buried in Repetition?
Profile Summary
Experienced Process Architect and RPA specialist with over 15 years of expertise in designing, optimizing, and implementing automated business solutions for global organizations.
Skilled in leveraging cutting-edge AI technologies including AI programming, agentic workflows, and no-code AI platforms to build, deploy, and manage intelligent applications and agents.
Recognized for building and leading Automation Centers of Excellence (CoE) with UiPath, managing diverse project pipelines, and driving accountability for process improvement. Renowned for delivering measurable business value and nurturing a culture of continuous improvement within high-performing teams.
Skills & Competencies
A comprehensive toolkit built over 15+ years of delivering enterprise-grade automation and AI solutions.
Languages
Frameworks & Web
Professional Experience
A timeline of delivering impact and innovation across global organizations.
Freelance AI Solutions Architect / IT Consultant
VantaBlu Inc. Toronto
- Provide end-to-end AI/IT consulting by integrating advanced programming, agent workflows, no-code platforms, business analysis, and project management to automate processes and drive digital transformation.
- Build AI-powered web apps with professional solutions for portfolios, business apps, and industry needs while ensuring stakeholder goals are met.
- Create Agents to improve customer engagement and automation in fintech and service workflows and deploy Flowise no-code AI chatbots to reduce support times and enhance retail/service sector offerings.
Senior Business Analyst – RPA
TD Bank Toronto
- Led a strategic automation initiative for the Financial Investigation Unit, architecting and deploying solutions that reduced manual processing time by 35% and saved the business over $250,000 annually.
- Directed cross-functional teams in process analysis and integration with core banking systems, overcoming resistance by introducing pilot programs and celebrating quick wins to build stakeholder buy-in.
- Established and enforced delivery standards, acceptance criteria, and QA processes, resulting in a 25% reduction in post-deployment issues.
Associate Operations Manager – RPA
Bank Julius Baer Dubai, UAE
- Oversaw both project management and development of Nintex workflows and UiPath automations, streamlining processes like document handling, secure scanning, and account updates in banking booking centers.
- Created and launched RPA solutions to support Financial Risk Management controls and automated Regulatory Reporting for Dubai, Bahrain, and Qatar.
- Guided multidisciplinary teams in recognizing automation possibilities and rolling out robust RPA strategies.
- Took on the role of Lead Data Analyst for Financial Risk Management projects, combining Python and UiPath to facilitate automated risk evaluation.
- Automated KYC validation and client onboarding adverse media checks by employing tools such as LexisNexis, NameCheck, and Google.
- Developed and instituted an automated workflow for opening accounts and making amendments, drastically cutting down on manual tasks.
Automation Architect – MEA Region
Qatar Airways Doha, Qatar
- Architected and managed the RPA Factory infrastructure, leading large-scale process automation initiatives.
- Led the full lifecycle of RPA solutions, from design to implementation and support.
- Managed and developed the Booking Cancellation Automation project during COVID-19, processing 10,000+ cancellations per day.
- Developed shipment tracking automation for the Cargo Department using AI.
- Defined and implemented RPA governance frameworks, ensuring adherence to industry standards.
Team Lead / Senior Solutions Engineer
John Keels IT (Pvt) Ltd. Colombo, Sri Lanka
- Built and led a high-performing RPA team, introducing governance and best practices that improved solution delivery timelines by 35%.
- Delivered complex automation solutions for banking and finance clients, helping them achieve a 20% reduction in operational costs.
- Implemented mentorship and upskilling programs, reducing attrition by 40% within two years.
Director – Business Development & IT
The Travel Shop Pvt Ltd Sri Lanka
- Directed IT and software strategy to drive digital transformation, resulting in a 60% growth in online customer acquisition.
- Evaluated and implemented new technologies, aligning IT initiatives with company goals.
- Managed cross-functional teams across technology, sales, and operations.
- Led staff training, fostering a culture of innovation and continuous improvement.
Selected Achievements
Measurable impact delivered through strategic automation and leadership.
Financial Investigation Automation
TD Bank
Annual Savings
Led the design and implementation of RPA solutions, reducing processing time by 35% and decreasing post-deployment issues by 25%.
Booking Cancellation Automation
Qatar Airways
Daily Cancellations Processed
Directed rapid automation during COVID-19, cutting manual effort by 90% and delivering $1.2M in annual savings.
Manufacturing Process Automation
MAS Holdings
Person-Days Saved
Oversaw automation of 52 manufacturing processes, reducing costs by 20% and improving accuracy by 30%.
Compliance Dashboard
Bank Julius Baer
Faster Transaction Speed
Designed a Power BI compliance dashboard that cut risk reporting cycles by half and raised team engagement by 18%.
Adverse Media Screening
Bank Julius Baer
Automated Check Coverage
Automated KYC validation using LexisNexis and Google searches for enhanced due diligence and risk assessment.
Automation Excellence
Team Leadership
Faster Delivery
Introduced governance and best practices at John Keels IT, also reducing attrition by 40% through mentorship.
Education
Project Management
University of California, Irvine
2023
BSc Software Engineering
Staffordshire University, U.K.
2013
Awards & Recognition
UiPath Automation Excellence Award – South-East Asia
2019UiPath Automation Excellence Award – Manufacturing & Retail
2018Winner – Humorous Speech Contest, Lions Toastmasters
2018Toastmasters Advanced Leader Bronze
2017Toastmasters Advanced Communicator Bronze
20161st Runner-up – Motorola Enterprise Software Comp
2011Certifications
25+ UiPath Certifications
Including Advanced Developer, Analyst, and Architect tracks.
5+ Automation Anywhere Certifications
Advanced Professional & Analyst Certifications.
Other Professional Courses
- Crash Course on Python by Google
- Intro to AI Programming with Lovable
- Intro to AI Programming with Windsurf
- Intro to AI Agents with Letta
- Intro to AI Agents with Flowise